Company: Verb Education
Internship Duration: 6 Months
Location: Kenya (Nationwide Travel Required)
Remuneration: Ksh. 20,000 per month
About Verb Education & The CBC App
Verb Education is dedicated to transforming education in Kenya by empowering teachers and school administrators with innovative digital tools. Our flagship product, the CBC App, is a record-keeping and reporting tool that simplifies the Competency-Based Curriculum (CBC) implementation for schools. By reducing teachers’ administrative workload, enhancing school leadership oversight, and improving data-driven decision-making, the CBC App ensures better student achievement and a brighter future for education in Kenya.
About the Internship
We are looking for a highly motivated and articulate female candidate to join our team as a Customer Support Intern. This role involves providing online and in-person support to schools and teachers using the CBC App. The ideal candidate is passionate about education and technology and is eager to make a meaningful impact.
Key Responsibilities
- Provide online and physical customer support to schools using the CBC App.
- Conduct training sessions and presentations for large groups of educators.
- Gather user feedback and relay insights to the development team.
- Travel across the country to support and onboard new schools.
- Work on weekends when necessary to support schools and teachers.
Requirements
- Be a decent human being.
- Have good etiquette and professionalism.
- Excellent writing skills without AI assistance.
- Exceptional public speaking and presentation skills.
- Willingness to travel across the country.
- Availability to work on weekends when needed.
- Must own a fast and powerful laptop and smartphone.
- Must have access to a fast and reliable internet connection.
- Be highly proficient in computer, smartphone and internet use.
- Must have a quiet and comfortable place for remote work.
Why Join Us?
- Gain hands-on experience in EdTech and customer support.
- Work with a team that is transforming education in Kenya.
- Opportunity to interact with teachers, school administrators, and education policymakers.
- Develop valuable problem-solving and communication skills.
How to Apply
Interested candidates should submit their CVs and a short cover letter explaining why they are the right fit for the role. Applications should be sent to support@cbcapp.co.ke by 14th March 2025.
Join us in making Better Teachers, Better Schools, and Brighter Futures!
